Have decided that at the end of each week I will do a review of some of the posts I written; just so as those who may have missed something get a chance to read and an opportunity for others to have a second read.
So this week I have touched on:
Are you Prepared to Collaborate?
There’s an abundance of non profits in New Zealand, something on the lines of 26,000 registered charities, organisations could face support, funding and delivery issues unless there’s more collaboration.
Unless organisations collaborate there is a risk some organisations will cease to exist. There’s only so much people can give, both individuals, business and funding bodies; so just on a funding basis collaboration is needed.
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Are You Singing from the same song sheet
The management, more than anyone in an organisation knows, or should know, what the goals, vision, mission of the organisation are; but is this being shared with all staff, particularly those on the frontline?
It seems that some organisations have a diconnect when it comes to sharing key information with staff, leaving staff to wonder what is happening, where they are in the organisation and how they can confidently do their work.
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Handing over the Reins
It’s interesting to see organisations grow from being something started at a kitchen table, to something substantial.
In growing though there is always a need to bring in others with more expertise, more experience; but in doing so there is fear of the loss of control.
I recall reading about a charity, I think in the States, where the founder who took on a manger; but with the charity operating in an adjacent building to where the founder lived, he would turn up everyday and staff were unsure as to who they should be listening to the new manager or the founder.
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Giving is like Sex
I guess that got your attention.
There’s been numerous studies as to why people give and the effects of giving on those who give.
A recent post I read ”Should you give?” has some great insights into what happens when people give, the effects of giving on the brain, body and soul.
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Charity Events, Plan, Plan and Plan Some More
The pitfalls I hear you say. It’s true not all charity events run smoothly, there can be numerous hiccups on the way to staging an event.
Getting passed these can be a struggle, but you can get passed them.
When it comes to an event, an organisation can spend months planning what they will do, why they will do it and promote, then stage the event. It’s something that can create a lot of stress and frustration.
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What Millennials Want to Know
Gaining support from millennials is important, and yes, they do want to support organisations; it’s just how you go about it that matters.
I’ve recently spent some time with a group of 17 to 26 years olds talking about charities and how people connect with them and how charities work to connect with supporters. Some great insights for me, and I’m glad I had the opportunity.
One thing that came across loud and clear, was the need for great storytelling, not meanigless information, muddled stats, but real stories about the people, the cause that the organisation is working to help.
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They’re peeved off, now what
Why is it that some in the charity sector don’t know how to handle donors who maybe annoyed with you, donors who may feel you’re not deliverying on what you say you will do.
It’s not rocket science, dealing with disgruntled donors is and should be treated in the same was as businesses would deal with disgrutled customers. Simple, customer service skills are needed.
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Something I would be keen to hear is – what would you like to see me blog about; what issues, challenges or general areas of discussion would you like to see me cover on www.charitymattersnz.com
You can email me with any thoughts, ideas … charitymattersnz@gmail.com
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