Begging Ban

I was shocked to see on Stuff.co.nz that a building in Christchurch has now put up No Begging signage in a “effort” to move beggars on. The reasoning appears to be that there are a number of “professional” beggars, people who move into the area to solicit money when they don’t really need to be doing it.

What’s happening in our society when we label people without knowing the full story, some of the comments I have read online in regard to this particular article has shocked me; and then when I shared it on Facebook one person suggested that all beggars be exterminated, that they were rejects that society didn’t need. Someone also commented that beggars, homeless should be put into “secure” housing, when asked what was meant by this, the response was – jail, was this best option. Let’s hope these views aren’t shared by others.

OK, yes there are some people begging that can be a tad annoying, but it’s important that not all are tarred with the same brush; every one of them has a story, a reason for being on the street doing what they are doing. We should instead of banishing homeless and beggars, that we should be learning what has put them in the situation they are in and looking for ways to offer them the help they need to get on their feet.

There’s many organisations working to help homeless people throughout the country, and now we the Government ready with $100M to fight homelessness. All we need now is for the rest of us to understand why people are on the streets and offer support where we can.

Do beggars annoy you, do you want to see them banned from the streets?

Bigger Isn’t Always Best

We’ve all seen them, the oversized cheque used to show how much has been raised or donated. I’ve often wondered about their purpose, especially those used in photo-ops which only show the recipient, ignoring the donor.

And even worse are the cheques that are used repeatedly with the tell-tale sign of previous amounts donated still visible under the new amount.

So after reading the piece from Greg Warner I thought it worthwhile to share what he has said in “Is it time to banish photos of fundraisers and oversized checks?” and Greg’s follow up piece is worth a read too, both I’m sure will get you thinking and wondering if you are doing it right, or if you could change how you use the “oversized cheque”.

I’d be interested to hear your thoughts, are these oversized cheques beneficial, do the ignore the donor, is the cheque about you or your donor?

Leave comments below please.

Absence

Well, again it’s been a while since I have been posting anything consistently. But, that’s about to change.

I have been focusing on other things, now that they are out of the way I can start with some regular posts.

If there’s anything I have previously written you would like addressed again, or if there’s anything you would like to see me write about – scream out and I’ll do what I can.

So, expect to see regular posts again, I’m looking forward to sharing my thoughts, insights and other missives about the charity / non-profit sector.

See you soon.

Graeme

Graeme

Tele-Fundraising, Big Oops

You may have read the recent news item about how people being called to support an organisation were treated less than would have been “proper”.

I’ve managed several tele-fundraising teams, and as soon as I’ve heard a conversation that was less than ideal, I would pull the person off the phone and have a chat with them about their manner – after all they are representing the organisation, they’re essentially an ambassador for the organisation and every call should leave the recipient feeling good about it.

What’s more, why weren’t the calls referred to in the article picked up by someone who would likely have been doing random call monitoring?

Call monitoring is an important part of tele-fundraising, it helps ensure the right message is being delivered, that the agent is up to date with any new “stories” that can be used, and, yes, it would definitely pick up any agent who was misrepresenting the organisation or being rude to a person they were calling.

As soon as something is picked up, the agent should be pulled off the phone and the issues discussed, perhaps they need some additional training, maybe they have personal issues outside of the workplace they are dealing with; whatever, there should never be any instance where an agent is rude.

I don’t know why this issue wasn’t picked up sooner, it should have been and the organisation has let itself down.